Customer Service Representative Community, Social Services & Nonprofit - Decatur, AL at Geebo

Customer Service Representative

3.
6 Decatur, AL Decatur, AL Full-time Full-time $30,000 - $50,000 a year $30,000 - $50,000 a year Job Description Join the Hamlin Allstate Agency, a customer-focused agency dedicated to providing exceptional service to clients in Decatur, Alabama.
As a Customer Service Representative, you will be an integral part of our team, ensuring that our clients receive the highest level of support and assistance.
At Hamlin Allstate Agency, we believe in building strong relationships with our clients and going above and beyond to meet their needs.
You will be responsible for handling incoming calls from clients, addressing their inquiries, and providing accurate and timely information.
Additionally, you will assist clients with policy changes, claims processing, and other related tasks.
We are looking for a friendly and empathetic individual who excels in customer service.
You should have excellent communication skills, both verbal and written, and be able to effectively navigate through challenging situations.
Attention to detail and a commitment to accuracy are also essential qualities for success in this role.
If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we invite you to join our team at Hamlin Allstate Agency.
Apply now to become a valued member of our dedicated team! Salary:
$30000.
00 - $50000.
00 per year Benefits Annual Base Salary
Commission
Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Retirement Plan Responsibilities Handle incoming calls from clients, addressing their inquiries and providing accurate and timely information.
Assist clients with policy changes, claims processing, and other customer service-related tasks.
Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
Effectively communicate complex information and navigate through challenging situations.
Collaborate with team members to meet and exceed customer service goals.
Requirements Prior experience in a customer service role preferred.
Excellent communication skills, both verbal and written.
Strong problem-solving and decision-making abilities.
Ability to multitask and prioritize tasks effectively.
Detail-oriented with a high level of accuracy.
Positive and inviting attitude towards customers.
Company Description Hamlin Allstate Agency is located in Decatur.
Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs.
We are constantly growing and adding talent to our well established agency.
If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!.
Estimated Salary: $20 to $28 per hour based on qualifications.

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