Distribution Center Associate - (Letco)

Company Name:
The Harvard Drug Group
Position Summary : The Distribution Associate is a part of the Warehouse team responsible for picking, packing and shipping orders to customers. Accuracy and efficiency in all three functions is essential to the success of the department. Primary Duties and Responsibilities : Accurately and efficiently pick items from warehouse inventory as provided by the picking ticket. Ensure that the item picked is from the same location and bin indicated on the order picking ticket. Check picked orders for accuracy during packing process. Package orders in appropriate size box and packing materials to ensure safe delivery of product to destination. Accurately ship orders using FedEx / UPS / LTL freight carriers. Occasional forklift operation. As-needed loading of outbound freight. Maintain a clean work area and assist with overall warehouse housekeeping and maintenance. All other duties as assigned by management to ensure the success of Letco Medical. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Attendance / Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent. Business Acumen: Understands business implications of decisions. Customer Service: Responds promptly to internal and external customer needs; responds to requests for service and assistance; meets commitments. Dependability: Responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Diversity: Demonstrates knowledge of EEO policy; shows respect and sensitivity to cultural differences. Ethics / Professionalism: Approaches others in a tactful manner; reacts well under pressure; works with integrity; inspires the trust of others; upholds organization's core values; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions. Innovation: Displays original thinking and creativity; generates suggestions for improving work; meets challenges with resourcefulness; develops innovative approaches and ideas. Interpersonal: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Judgment: Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Organizational Support: Follows policies and procedures; supports organization's goals and values. Problem Solving / Innovation: Meets challenges with resourcefulness; identifies and resolves problems in a timely manner. Quality: Looks for ways to improve and promote quality; applies feedback to improve performance; demonstrates accuracy and thoroughness; monitors own work to ensure quality. Quantity: Meets productivity standards; strives to increase productivity. Team Work: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests. Experience and Educational Requirements : High School Diploma or GED equivalent. One to three years of related experience or combination for education and experience. Ability to obtain forklift certification within six months of hire. FedEx shipping software (intermediate) skills. Work Environment : The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The noise level in the work environment is generally moderate. Physical & Mental Requirements : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Ability to lift up to 50 pounds. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 50% or more time may be spent looking directly at a computer (shipping personnel). Associate is required to stand, walk or otherwise be mobile. Ability to deal with stressful situations as they arise.

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